Date: _06-Apr-2011_
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Software Engineer
* Provide multi-level database troubleshooting and technical support to Tier 2 Managed Hosting Client Support staff.
* Work closely with Tier 2 Managed Hosting Client Support staff as well as act as interface between Tier 2 and product development/engineering/third party vendors.
* Work closely with Product Development and implementation teams to resolve client issues
* Perform fault reproduction and troubleshooting, system characterization and analysis, root cause analysis of product issues, and bug tracking and resolution
* Address software defects and advanced customer issues with timely resolutions.
* Work with QA, Development, and Operations teams on understanding of issues and steps needed to resolve the issues.
* Suggests enhancements to the existing algorithms and services
* Code web-based JAVA applications running on Windows, Linux, and Solaris environments focused towards support activities.
* Use the latest tools and techniques (currently J2EE, C#, XML, Web Services, EAI toolkit)
* Develop and automate JAVA Unit tests using JUnit and JUnitPerf
* Address software defects with timely resolution
* Work with other developers to set standards and define best practices for coding and design
* Effectively communicate and collaborate with different team members help inform one another about how to create features without jeopardizing other application or product areas.
* BS or MS in Comp Science or Engineering preferred
* 5+ years of experience in software development
* Excellent analytical and problem solving skills.
* Excellent interpersonal skills and ability to work in teams
* Exceptional listening, written and verbal skills
* Proficient in Software Engineering Principles, Database Design, Web application development (preferably in Java/J2EE Weblogic, Struts, Tomcat)
* Proficient with multiple computer operating systems – UNIX/Linux and Windows
* Proficient in web technologies (HTML, CSS, Javascript, HTTP, XML, SOAP)
* Understanding of Database structures and database administration principles.
* Demonstrated ability to work with both technical and non-technical individuals, in gathering information and communicating direction.
* Knowledge of Unix Shell scripting is a plus
* Familiarity with Databases in a Java application environment.
* Knowledge of both Oracle and MS SQL Database environments
* Knowledge of database maintenance and analysis utilizing Oracle Admin Tools.
* Knowledge of clustered environments and Load balancer configuration
* Experience troubleshooting installations and upgrades of Oracle 9i/10g and MS SQL Databases.
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Thank you,
Developer FYI Center
http://dev.fyicenter.com/
