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US-WA-Bothell: Software Deployment Engineer

Date: _04-May-2011_
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Software Deployment Engineer

* Be one of the point of contacts for software updates or new deployments * Coordinate maintenance activities with the hardware team to keep the layered products on supported patch levels * Work with Engineering Teams to ensure their equipment needs are met * Utilize the trouble ticketing system to track SaaS production issues * Establish specifications for equipment acceptance hand-off

* Experience with the Windows Operating Systems (required) * Solid understanding of Citrix. * Minimum of 5 years “hands-on” experience supporting Microsoft Windows 2000/2003 server environments. * Minimum 2 to 3 years of experience supporting Windows Server 2003, IIS, and SQL Server * Experience administering a SQL Server 2005 and higher a plus * Proven ability to troubleshoot and solve problems in a production support environment. * Demonstrated facilitation, communication and presentation skills * Superior user documentation and training skills * Ability to navigate and interact with all levels of personnel within an IT organization from technical to high level executive management. * Bachelor's degree or equivalent technical certification required * Excellent organizational skills and the ability to multi-task

* Windows Server background - Certifications preferred * Windows SQL Server - Certifications preferred * Citrix - Certifications preferred * Software installation and troubleshooting

* Bachelor’s Degree preferred but not required.

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