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Software Deployment Engineer
* Be one of the point of contacts for software updates or new deployments
* Coordinate maintenance activities with the hardware team to keep the layered products on supported patch levels
* Work with Engineering Teams to ensure their equipment needs are met
* Utilize the trouble ticketing system to track SaaS production issues
* Establish specifications for equipment acceptance hand-off
* Experience with the Windows Operating Systems (required)
* Solid understanding of Citrix.
* Minimum of 5 years “hands-on” experience supporting Microsoft Windows 2000/2003 server environments.
* Minimum 2 to 3 years of experience supporting Windows Server 2003, IIS, and SQL Server
* Experience administering a SQL Server 2005 and higher a plus
* Proven ability to troubleshoot and solve problems in a production support environment.
* Demonstrated facilitation, communication and presentation skills
* Superior user documentation and training skills
* Ability to navigate and interact with all levels of personnel within an IT organization from technical to high level executive management.
* Bachelor's degree or equivalent technical certification required
* Excellent organizational skills and the ability to multi-task
* Windows Server background - Certifications preferred
* Windows SQL Server - Certifications preferred
* Citrix - Certifications preferred
* Software installation and troubleshooting
* Bachelor’s Degree preferred but not required.
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Developer FYI Center