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US: Telecommunications Engineer

Date: _02-Mar-2012_
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Telecommunications Engineer

Maintain an enterprise wide, converged voice strategy and unified dial plan.

Ensures high availability of our critical contact centers infrastructure.

Assists in maintaining high availability of critical voice services located in remote offices.

Evaluates new and emerging voice, video and mobile technologies; recommends solutions that address business unit objectives within the organization .

Acts as the primary liaison for internal customers and third party vendors .

Administers and manages hardware and software upgrades to our voice systems

Creation and maintenance of documentation and processes

Lead PM for major telecom migration project covering all Beacon offices

Other duties as assigned

Understanding of networking technologies (TCP/IP, QoS, VLAN, MPLS, etc).

Cisco networking experience.

Cisco Unified Communications Manager, VoIP 9971, 9951, 8961 and 8945 phones.

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Thank you,
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