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Philippines-Manila-Quezon: Programmer Analyst

Date: _21-Aug-2012_
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Programmer Analyst

* Design, program, test, and implement complex business systems using Hyperion Technologies (Planning, Financial Management, Essbase). * Responsible for assisting in the administration and support of the Hyperion System 9 environment including security, responsibilities, capacity planning, performance management, system upgrades and patch management in collaboration with the DBA team. * Design, program, test and implement custom interfaces used for system integration between internal and external systems. * Prepare deployment and post-deployment plans to support the conversion and implementation of the solution. * Work with internal customers to develop and enhance tools and business applications. * Identify and correct production processing errors related to assigned programs and work independently in general support of production systems. * Participate in all phases of development starting with a conceptual model through functional and detailed design to implementation, debugging and deployment of the software solution. * Participate in the definition of application architecture. * Create functional and design specifications from user requirements. * Follow functional and design specifications to ensure that all components of the technical architecture are properly integrated and implemented. * Help provide user documentation which identifies implemented features, method of installing and accessing changes. * Provide system documentation, which identifies where changes have been implemented, and how to implement new features into a production environment. Provide operations monitoring documentation and troubleshooting steps. * Develop project plans for assigned projects.

* Skill in providing an exceptional customer experience. * Skill in verbal and written communication to analyze, interpret and address customer needs. * Knowledge of contact services industry and best practices. * Knowledge of software development methodology or structured system development life cycle. * Ability to work with minimal guidance or supervision in a time critical environment. * Ability to be flexible and quickly adapt to changing business needs and processes. * Familiar with both Windows and Linux based operating systems. * Minimum one-year experience with Hyperion Essbase. * Minimum one-year experience with Hyperion Planning or Financial Management. * Two to four years of experience in implementing and/or supporting Financial Reporting systems. Particularly helpful is experience with Hyperion Applications, General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Purchasing systems. * Knowledge in underlying Hyperion Planning System 9 architecture including data elements, tables, and views as basis for troubleshooting, data conversion and reporting. * Knowledge of optimizing Hyperion Essbase Application Databases. * Experience opening, managing, and resolving Oracle Service Requests (SRs) with Oracle Support. * Knowledge of reporting tools such as Oracle Discoverer, Noetix Views, Business Objects helpful. * Experience with Oracle Applications is helpful. * Experience with Oracle Data Integrator(ODI) is desired. * Experience designing and developing custom interfaces for system integration to Hyperion Essbase. * Ability to work under pressure with tight deadlines. * Excellent oral and written communication skills. * Bachelor's degree in Information Technology with a minimum of 2 to 3 years business applications development experience. * Equivalent education or experience may be substituted for any of the above.

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