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US-CA-SantaAna: Senior Infrastructure Engineer – Tools

Date: _28-Jan-2013_
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Senior Infrastructure Engineer – Tools

* Maintain the corporate monitoring infrastructure and ensure all monitoring systems are in compliant with global infrastructure standard and security policies. * Develop and document processes and procedures for maintaining the monitoring infrastructure at both the system and application level. * Handle the daily administration of all the monitoring tools that is related to monitoring, troubleshooting and performance. * Perform hands on tools setup, configuration and fine tuning. * Review and introduce new tools that will bring value & benefit to the business. * Seek opportunities to introduce automation in the monitoring process. * Conduct Event and Impact analysis together with the tools team to identify opportunities for improvement. * Generation of useful reports for business and also for the various infrastructure towers and application team.

*A Bachelor’s Degree in Computer Science, Engineering, Science and Math or related discipline with an IT emphasis is required.

* Design, development, implementation, and maintenance of large-scale systems, preferably across multiple hardware and software platforms * Good communications skills including strong verbal, written, and presentation skills. * Working knowledge of IT Service Management framework and/or ITIL concepts and practices. ITIL certification a plus. * Knowledge of BMC tools. This includes; * BMC Remedy * BMC ProactiveNet Performance Management (BPPM) * BMC Event & Impact Manager (BEIM) * BMC Atrium Discovery & Dependency Mapping (ADDM) * BMC Bladelogic * Transaction Manager Application Response Time (TMART) * Extensive experience in UNIX (Red Hat Linux, Suse Linux) and Windows based operating systems (Windows 2003, Windows 2008, Windows XP, Vista and Windows7) * Deep understanding of CPU, memory, disk IO performance management * Broad knowledge of computing technologies, blades and rack mounted Intel x86 and AMD based commodity servers, Enterprise class platforms – (Cisco UCS C- and B- series, IBM Power7, HP racks mountable and blade servers, Dell rack mountable and blade servers). * Experience in designing complex computing infrastructure solutions in a mid-to-large scale data center environment. * Experience with tools, components, methodologies and protocols related to latest computing platforms particularly blades technologies (Cisco UCS Manager, Stateless configurations and Service Profiles, Unified Fabric concept, Converged Network Adapters & Fiber Channel over Ethernet) * Knowledge of both Server and Desktop Virtualization technologies (VMware, Citrix, IBM PowerVM, Microsoft). * Good understanding of key virtualization concepts and how these are impacted by the computing platform. * Extensive experience in performance tuning and optimizing computing platforms. * Deep understanding and experience in build large computing solutions that scale both vertically or horizontally.

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